How to Help Customers Get Photos from Phone into Kiosk

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Upload To Kiosk

How it works: Consumer accesses from their phone. They can use a browser, or a button from within a custom-branded iPhone app. They select photos for transfer and hit submit. Photos go up to the website and the user is provided a code. At the kiosk, the user enters the code and sees his/her photos.

Pros:  This solution works with any device. It’s simple. Fast transfer.

Cons: To avoid cell data charges, users should sign on to the store wifi. You can configure your kiosk to display this information to the user. Some Androids only allow single photo selection. Unfortunately, this is an issue with the OS and we can’t alter how that works.

Requirements: The store needs to enable this feature and enter in their wifi info. How to set up:

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Cable Connect

How it works: Consumer plugs phone into the cable coming out of the kiosk, images are automatically pulled into the kiosk and can be used for any product offered.

Pros:  This solution is the easiest for the consumer to understand and provides a very fast transfer.

Cons: Requires the kiosk to be kept up-to-date with drivers (which for iPhone are every 3 weeks; Android is continuous). Android customers need to be sure that their device is in PTP Mode. You will need to purchase cables for popular devices. This is effective for consumers who wish to transfer their latest images or all images, but does not allow for specific image selection. This method is not “secure” and is frowned upon by phone manufacturers. In fact, newer Androids come with a power-mode-only for cable.

Requirements: This is a licensed per-kiosk module that we now include with new kiosk sales, but can be added to any kiosk running our current version. For iPhone install CopyTrans Driver (and keep it updated), for Android read this link and use PTP mode. For our technical documentation on Cable Connect, click here.

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Custom iPhone App

How it works: The retailer provides Photo Finale with a logo and desired app name, and we build a custom app, which is then downloadable via iTunes for free. The app is tied to the dealer’s Photo Finale site for print product offerings, pricing, payment, pickup locations and account/membership. Users create an account from the app (which is then also usable when they access your PF site directly) and upload the images into their account. The account is immediately accessible via the kiosk in both standard mode and creative mode.

Pros: For iPhone users, this is the easiest way to sync images with the kiosk or a Photo Finale site. The app allows for the selection of individual images and groups of images. Also, once the consumer has an account, they can access online photos via the app as well.

Cons: Only works for iPhone and iPad and requires that the customer upload to the PF cloud first, which could be time consuming if you don’t provide WiFi.

Requirements: Purchase the Custom iPhone App from Photo Finale.

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Photo Finale Website

How it works: The customer accesses your website from the browser on their phone, creates an account and uploads images directly into it. From there, the images are accessible in both the standard and creative modes on the kiosk.

Pros: Works for all phones including tablets, Blackberry, iPhone and Android. The real advantage of this system is that they can order from the mobile site and become comfortable with doing so (even when the leave your store). This solution especially appeals to users who do not want (or don’t know how, or forget their password) to download and install apps on their device.

Cons: May take time to upload if you don’t provide WiFi.

Requirements:  A Photo Finale website.

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Wireless Transfer Device (aka the yellow box)

How it works: This is a device that you install on your in-store network and serves a default of 3 (but can serve up to 5 total) kiosks.

Pros: Works with Android and iPhone and allows to send images directly to the kiosk. No need for internet access.

Cons: Very slow and a first gen look at wireless transfer. Android users must first download a free app in order to use this method.

Requirements: 3rd party device from Minilab Supply.

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APM Photo Kiosk Transfer App

How it works: We set your kiosks up with a license, consumers download the free APM Kiosk Transfer App from iTunes or Google Play. Using the app, they select the images for transfer, establish the handshake between the device and the kiosk into which they wish to transfer the images (on-screen directions guide the user), and photos zip into the kiosk for immediate use.

Pros: Fast transfer. Access to all images both optimized and local. No internet connection required for image transfer. This is the recommended way for all kiosks to work with mobile devices.

Cons: Kiosks must have wireless card. Consumers will need to download an app.

Requirements: Requires the purchase of the APM Kiosk Transfer license and setup on each kiosk. Although a live connection to the internet is not needed, each kiosk must have a wireless card. Kiosk computer must be Window 7 or higher. Read more on our technical documentation page for this feature.

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